FREQUENTLY ASKED QUESTIONS

Creating a sign is easy. Use our text builder to customize your wording, font, color, and size. If you already have a logo, you can upload it and our AI technology with instantly generate a neon sign mockup. Need something completely custom? Submit your idea and our design team will create a free mockup within 24 hours.

Absolutely! Our design tools provides an instant preview of your custom LED sign as you make changes. This way, you can visualize how your sign will look before finalizing your order. If you requested a free quote from us, we will send you a mockup for your approval prior to purchasing.

You have full control over the design of your LED sign. Choose from a variety of fonts, colors, and sizes. You can create text-based signs, logos, graphics, or a combination of elements to match your vision.

Once you purchase your sign, our team gets to work right away! It takes 2-5 business days to manufacture your sign, depending on the complexity. Shipping time is 3-7 business days, depending on where you live.

We accept major credit cards, debit cards, and PayPal for secure and convenient payments.

Yes, we offer a 12-months warranty on our LED signs. This covers manufacturing defects and issues related to the LED lighting components.

Absolutely! If you're interested in ordering multiple custom LED signs for commercial or promotional purposes, please reach out to our sales team for information on bulk or wholesale pricing.

Our design team is here to help. If you’re unsure about sizing, colors, fonts, or how your logo will look as a neon sign, simply submit your design request using our online form or email support@mycustomled.com and we’ll provide a free mockup and personalized recommendations.

Absolutely. Our LED neon signs stay cool to the touch, use significantly less energy than traditional glass neon, and are designed for long-lasting performance. Each sign comes with a free 2 year manufacturer warranty.